When your connection to the outside world is impaired, broken or damaged that is when you need to talk with Big Kev’s Technology team for the right solution.
| Speed Tier [1, 2, 3, 4, 5] | Typical Download Speed | Typical Upload Speed | Best Suited For | Available Connections |
| NBN 25 | 25 Mbps | 5–10 Mbps | Light use, 1-2 people | All types |
| NBN 50 | 49–50 Mbps | 17–20 Mbps | Standard household, 3-4 users | All types |
| NBN 100 | 92–100 Mbps | 17–40 Mbps | Heavy use, 4+ users | All fixed-line |
| NBN 500 | 480–500 Mbps | 42–50 Mbps | 4K streaming, large downloads | FTTP & HFC |
| NBN 1000 | 700–1000 Mbps | 42–100 Mbps | Power users, fast file sharing | FTTP & HFC |
The above table represents what is normally available from NBN Co to the ISP‘s (Internet Service Providers) to your location. Other variants are available as a premium grade of service – not mentioned in the above table.
Mbps – stands for Megabits per second. It is the measurement of the bandwidth or speed of your internet connection. It indicates how much data both ways can be transferred per second. The higher the numbers, the faster your connection can be and the quicker you can load or download internet related content such as movies, work files, or streaming video conferences.
FTTP – Fibre to the premises – full continuous fibre from the node direct to your location. It represents the highest-quality, most reliable type of NBN connection in Australia.
HFC – Hybrid fibre coaxial – typically delivered to your location as a coax cable from the node to the outside world via fibre.
If you don’t recognise or understand any of this, reach out to the team at Big Kev’s Technology and we will help you through.
Understanding Internet Connection Issues
Experiencing dropouts and slowness in your internet connection can be frustrating, especially in today’s fast-paced digital world. These issues often stem from various factors, ranging from outdated equipment to service provider limitations. Understanding these problems is crucial to finding effective solutions that can enhance your online experience.
Steps to Identify the Problem
Before implementing a solution, it’s essential to identify the root cause of your internet problems. Start with a simple speed test to assess whether your connection meets the promised speeds.
Use the free speedtest to verify what bandwidth you are getting right now to allow you to heck your internet bill and compare the allocation listed on the invoice to what you currently are obtaining on the speed test. The speedtest should only be used as a guide.
If your speeds are significantly lower to what is expected, consider checking your router placement, as walls and distance can degrade signals. Additionally, evaluate the number of devices connected, since multiple users/devices can slow down the connectivity to the outside world.
Solutions for a More Reliable Connection
Upgrading your internet package may provide more bandwidth, allowing for a smoother experience. We can assist with providing the right solution to your location – home or office.
The team at Big Kev’s Technology can organise and replace your outdated modem router with modern technology device that significantly enhance signal strength and stability to your end point devices. Furthermore, for areas that require smoother allocated bandwidth, we can provide direct wired connections for those stationary devices further ensuring to help reduce latency, connectivity and dropouts.
As with any intermittent or permanent problems if they persist, contact us for further assistance, as we can be beneficial to resolving the issue. We can offer many insights or solutions to enhance your internet service significantly.
You can Contact us here or use the above service request link.